Outreach Programs

Homeless outreach programs connect with unsheltered individuals and families, and provide linkages to critical services – including housing navigation, shelter, assistance with obtaining identification documents and other vital records, assistance with employment and public benefits, and connection to healthcare services. Homeless outreach programs also serve as an access point for the Coordinated Entry System (CES) for housing resources. The Hawai’i Department of Human Services (DHS), Hawai’i Department of Health (DOH), and the Office of Youth Services administer contracts with the following organizations to provide homeless outreach services.   For an example of what services are provided by homeless outreach, click on this video of a recent outreach training conducted in Region 1 on Oahu.

Please visit our Identification and Vital Records Assistance page for information on how outreach programs can assist with identification documents (e.g. State I.D., birth certificates, etc.).

OUTREACH PROVIDERS:  Please visit our Outreach Provider Meeting page for minutes and presentation materials from the twice a month Oahu Outreach Provider Meetings.

CRISIS OUTREACH RESPONSE & ENGAGEMENT (CORE) – OAHU ONLY:  The City & County of Honolulu launched its CORE response program for people experiencing medical or behavioral health crisis in October 2021.  For more information, please view this webinar from the Office of Housing & Homelessness.   To request CORE services, please call 808-768-CORE (2673) for non-emergency situations and the team will typically respond within 48 hours.

EDUCATIONAL LIAISONS: The Hawaii Department of Education (DOE) employs Community Concerns Liaisons in each public school Complex Area statewide to support public school students experiencing homelessness or in unstable or  over-crowded housing situations.  To contact the liaison in your area, please check the updated liaison roster here.

Please click on any of the images below to see outreach in action in different parts of our community: