Eviction Prevention Resources
The videos above include: (1) An overview of Landlord-Tenant issues from the Legal Aid Society of Hawaii; (2) an overview of Catholic Charities Hawaii’s State Homeless Emergency Grant (SHEG) program; (3) An overview of Oahu mediation services from Mediation Center of the Pacific; (4) A presentation by the Office of Consumer Protection regarding the Landlord-Tenant information center and hotline.
In addition to the videos above, you may also view this five-part Homeless Prevention and Diversion Series hosted by Partners in Care. The five-part series includes the following presentations:
- Session 1: Homeless Prevention and Diversion Series Overview
- Session 2: Subsidized Housing and Rental Assistance – Keeping Vulnerable People Housed
- Session 3: A Guide to Finding the Best Rental Unit for You
- Session 4: Expertise from Employment Programs
- Session 5: Budgeting and Tenancy Skills
I received an eviction notice from my landlord. What should I do?
Contact the State Landlord-Tenant Hotline (808-586-2634) or a legal services agency, such as the Legal Aid Society of Hawaii (808-536-4302), to seek information about your rights as a tenant.
Is there guidance from HUD or other federal agencies on how to respond to households at risk of eviction?
Please refer to the HUD Evictions Guidance page from the U.S. Department of Housing & Urban Development. The page includes information about the response from HUD on a national level, including fighting unfair evictions, providing legal assistance, keeping people housed, connecting people with rent and utility relief, and providing tools to help public housing authorities, HUD-assisted Landlords/Tenants, and people experiencing homelessness.
I heard that there are mediation services available that may help me to talk to my landlord. How do I get in contact with mediation services?
Please refer to the list of mediation centers in your community:
- Oahu: Mediation Center of the Pacific (808-807-0800)
- Maui: Maui Mediation Services (808-344-4255)
- Kauai: Kauai Economic Opportunity (808-245-6000, or e-mail [email protected])
- East Hawaii: Kuikahi Mediation Center (808-935-7844, ext. 8)
- West Hawaii: West Hawaii Mediation Center (808-664-0991)
I’m behind on my rent. What resources are available to assist?
If you are behind on rent due to the loss of income as a result of the COVID-19 pandemic, we encourage you to apply first with the following programs listed below:
- Maui County Emergency Rental Assistance Program (ERAP) – Please click on this link for information, or call the Catholic Charities Hawaii help line for Maui County at 808-873-4673 if you have questions about the program or have difficulties submitting the online pre-screening application. In addition, click on any of the links below for additional information.
Frequently Asked Questions, Pre-Screening Application, List of Needed Documents
- Kauai 2021 Coronavirus Rental and Utility Assistance (CRUA) Program – Please click on this link to apply for the CRUA, or call the Kauai Government Employees Federal Credit Union at 808-482-3777 or e-mail [email protected] if you have questions about the program. In addition, click on the links below for additional information.
Application for Assistance, Informational Webinar Recording, List of Needed Documents
- Hawaii County Emergency Rental Assistance Program (ERAP) – Please click on this link to apply for the ERAP and find out information. In addition, click on the links below for additional information.
Where to Apply, Frequently Asked Questions, Informational Webinar on Eviction Moratorium, List of Needed Documents
- Department of Hawaiian Home Lands (DHHL) Rent Relief Program and Native Hawaiian Rent and Utilities Assistance Program – DHHL administers separate programs for native Hawaiians on the DHHL wait list, as well as for a broader population of Native Hawaiian households. Please click on the links to apply for programs funded by DHHL or call the Council for Native Hawaiian Advancement at 808-596-8155 or e-mail [email protected]. In addition, click on the links below for additional information.
Application for Assistance, Check the DHHL Applicant Waiting List, What is 80% of the Area Median Income (AMI)?, Click Here If You Have Technical Difficulties With Application
Are there any programs for homeowners who need help with past due mortgage?
The Homeowner Assistance Fund (HAF) was established by Section 3206 of the American Rescue Plan Act 2021 (ARPA) to help families who are behind on their mortgage or facing foreclosure as a result of the COVID-19 pandemic. Through the act, the Hawaii State Department of Budget and Finance (B&F) received a total aware of $50 million, which was split up and allocated to the four main counties – Oahu (Honolulu), Maui, Kauai, and Hawaii. For those who qualify for the HAF, the program may provide mortgage counseling or legal services and may cover up to $30,000 in delinquent mortgage and other delinquent eligible household expenses going back to January 1, 2020. Priority is given to homeowners with income at or below 100% of the Area Median Income (AMI), as well as those considered socially disadvantaged and are delinquent on their mortgage or other eligible household expenses.
For more information regarding the HAF program in your county, please see below:
- Oahu Homeowner Assistance Fund – Mortgage and Utility Relief for Honolulu Residents – Please click on this link to apply, or you can contact the Council for Native Hawaiian Advancement (CNHA) by phone at 808-596-8155 or e-mail [email protected].
- Maui Homeowner Assistance Fund – Please click on this link to apply, or you can contact Maui Economic Opportunity (MEO) by phone at 808-249-2970 or e-mail [email protected].*
- Kauai Homeowner Assistance Fund – Please click on this link to apply, or contact Hawaii Community Lending (HCL) by phone at 808-784-3841 or apply in person at the Kauai Financial Opportunity Center (call before coming to the office):
- 2600 Kaumualii Highway, Suite E-12, Lihue, HI 96766
- Hawaii County Homeowner Assistance Fund – Please click on this link to apply, or contact Hawaii Community Lending (HCL) by phone at 808-934-0801 or apply in person at the Hawaii Financial Opportunity Center (call before coming to the office):
- 1315 Kalanianaole Avenue, Hilo, HI 96720
* The requirements for the Maui Homeowner Assistance Fund may be different than the other counties due to other sources of funding, such as Community Development Block Grant (CDBG), being utilized to support these services. The Maui Homeowner Assistance Fund link should provide more information about specific eligibility requirements and assistance limits for Maui County.
What if I do not qualify for any of the rental assistance programs listed above? Are there any other resources available for rental assistance?
Yes, there are other programs aimed to assist households who are at risk of homelessness due to eviction. Contact the programs below to see if you may qualify for assistance. You will generally need to complete a short intake assessment. Each program may provide a combination of short-term financial assistance and support services (typically 1-3 months, depending on the program), and you will generally need to demonstrate the ability to pay future months rent after the assistance has ended. Please be aware that programs have different eligibility criteria and funding may be limited.
One specific statewide program that may be able to assist is the State Homeless Emergency Grant (SHEG) program. Catholic Charities Hawaii administers the SHEG program statewide, and more information about the program and eligibility are explained in this short video presentation.
What if I am homeless and need assistance with emergency shelter?
If you are homeless and need Emergency Shelter, please click on the following link for Emergency Shelter Vacancies, which are updated Monday to Friday. For assistance with referral to Emergency Shelter, or help with a Homeless Verification Letter, please contact a Homeless Outreach Provider in your community.
Are there other community resources that may be able to help?
Please click on the different resources listed below, which may provide help with employment, public benefits, and other types of support:
- DHS Public Benefits
- Employment Services
- IRS Child Tax Credit Non-Filer Sign-Up Tool
- Food Bank Resources