There are a number of resources to provide further information related to the issue of homelessness, both locally and nationally.  If you have any questions, please do not hesitate to contact [email protected] for more information.

Resources for Homeless Services

  • Aloha United Way 2-1-1 – The 2-1-1 hotline is available Monday to Friday from 7:00 a.m. to 5:00 p.m.  You may also search the 2-1-1 website online for information about social services throughout Hawai’i.
  • Outreach Programs
  • Shelter Programs
  • O’ahu Homeless Help & Support Cards – This card was developed by a Partners in Care board member to provide crisis resources during the COVID-19 pandemic, including resources for domestic violence, child abuse and neglect, mental health, trafficking, and parenting support.

Continuum of Care

The Continuum of Care (CoCs) administer federal funding related to homelessness, and oversee the Coordinated Entry System for homeless resources, such as Permanent Supportive Housing, Rapid Rehousing, and Transitional Housing.  There are two CoCs for Hawai’i — Partners in Care for the island of Oahu, and Bridging the Gap for the islands of Hawai’i, Maui, and Kaua’i.   To learn more, please click on the links below.

Department of Human Services Homeless and Housing Programs

  • DHS Frequently Asked Questions – This is a list of Frequently Asked Questions regarding DHS, including contact information for key DHS programs.   The information for housing and homeless programs is listed on paged 14-30.

Emergency Housing Vouchers (EHVs)

The Emergency Housing Voucher (EHV) program is available through the American Rescue Plan Act (ARPA).   Through EHV, HUD is providing 70,000 housing choice vouchers to local Public Housing Authorities (PHAs) to assist individuals and families who are homeless, at-risk of homelessness, fleeing or attempting to flee domestic violence, dating violence, sexual assault, stalking, or human trafficking or were recently homeless or have a high risk of housing instability.   This includes 708 vouchers provided to the Hawaii Public Housing Authority (HPHA) and the counties of Honolulu, Hawaii, Kauai, an Maui.

  • EHV Dashboard – The dashboard includes daily updates on leasing, issuances, and unit utilization, and information on voucher awards and funding by PHA.   Please go to page 2, and filter by State for Hawaii-specific EHV information.
  • EHV Webinars, Office Hours, and Archived Resources
  • Partners in Care, EHV Eligibility Assessment – The purpose of this assessment is to determine household eligibility for EHV assistance on Oahu.  This assessment must be completed by the homeless service provider with the head of household present.  If you have any questions, please contact the Partners in Care EHV program at [email protected].

Coordinated Entry Systems 

The U.S. Department of Housing and Urban Development (HUD) requires that CoCs adopt a Centralized or Coordinated Assessment System, also commonly referred to as Coordinated Entry System (CES).  The specific local policies for CES can be found on the Partners in Care and Bridging the Gap websites listed above.  The resources below provide general information related to CES, including Frequently Asked Questions and lessons learned.

Government Resources to Address Homelessness

Safe Zones and Sanctioned Encampments

Many communities across the country, particularly along the west coast, are experiencing encampments of unsheltered individuals in public spaces.  The following are resources from the U.S. Interagency Council of Homelessness (USICH) and other organizations in how communities can approach the issue of encampments.

Property Storage and Coordinated Outreach

Housing and Healthcare