COVID-19 Resources

Where can I find information about COVID-19 testing and vaccination?
The video above is a webinar sharing information about free testing for homeless shelter facilities through the federal Operation Expanded Testing (ET) program.  To sign up for testing through this program, your facility may go to and click on ‘Start Testing Today.’  You may also participate in Hawaii specific Office Hours every Wednesday from 12-1 p.m. HST for more information.

On Oahu, free COVID-19 testing and vaccination for homeless individuals is available through Project Vision Hawaii.   To request testing through Project Vision, please call the Executive Director Darrah Kauhane at 808-201-3937 or contact Partners in Care at 808-380-9444.

You may also visit the Department of Health Hawaii COVID-19 website for information, including a Test Site Finder to search for COVID-19 testing sites by island.   You may also find information about free community-based testing sites available through a partnership with the U.S. Department of Health and Human Services through CVS/Longs Drugs, Health Mart, or Walgreens.  Please be aware that requirements for testing may vary by provider.

The Department of Health COVID-19 website also includes a link to the CDC Vaccine Finder to locate a pharmacy or retail location in your neighborhood.  The site also includes Frequently Asked Questions and Answers from Hawaii Doctors regarding the COVID-19 vaccines.  If you are in need of in-home vaccination, call 808-586-8332 or 833-711-0645, Monday to Friday between 7:45 a.m. to 4:30 p.m., for help scheduling an appointment.   Translators are available to be brought on the line to assist in your language needs.

Can I get vaccinated against COVID-19 if I am experiencing homelessness and do not have a valid government issued photo ID card?
Yes.   The Hawaii Department of Health works in partnership with organizations, such as Project Vision Hawaii or the University of Hawaii HOME Project, to provide COVID-19 vaccinations for homeless individuals who are unable to provide proof of government-issued photo identification.  For more information, individuals may contact Project Vision Hawaii directly at 808-201-3937 or visit   A recent Kokua Line article in the Honolulu Star-Advertiser provides more information.

What if I lost my COVID-19 vaccination card?
The Department of Health COVID-19 website includes the Process to Request a Replacement Vaccination Card for individuals vaccinated in Hawaii.

What if I need assistance with isolation and quarantine?
On Oahu, you may contact the Hawaii CARES Line at 808-832-3100 and select option 4.   You will be asked to leave a voicemail with your full name and phone number and the shelter or congregate facility you are calling from.  Your call will be returned by a member of the isolation and quarantine team, and they will determine whether your situation meets the criteria for prioritization for available resources.  The voicemail is checked seven days per week between 7:00 a.m. to 7:00 p.m.

For the neighbor islands, you will need to contact your local District Health Office for Hawaii Island, Maui, or Kauai.

What should I know about COVID-19 and the new Delta Variant?
The CDC recently released new guidance on the Delta Variant:  What We Know About the Science.  The CDC is recommending that everyone in areas of substantial or high transmission to wear a mask in public indoor places, even if they are fully vaccinated.

Where can I see the latest guidance from the CDC related to COVID-19 for Homeless Service Providers and Unsheltered Homelessness?
The U.S. Centers for Disease Control and Prevention has posted updated guidance for Homeless Service Providers to Plan and Respond to Coronavirus Disease 2019 (COVID-19) and Guidance on People Experiencing Unsheltered Homelessness.  The CDC has also produced a COVID-19 Infection Control Inventory and Planning (ICIP) Tool for Homeless Service Providers and a Checklist for Homeless Service Providers During Community Re-Opening.

The U.S. Interagency Council on Homelessness also recently provided new guidance on The Delta Variant: 5 Ways Communities Can Protect People Experiencing Homelessness.  This new guidance emphasizes: (1) Encouraging and supporting vaccinations; (2) Strengthening routine testing, especially in congregate facilities; (3) Continuing to use COVID-specific non-congregate shelter for isolation and quarantine; (4) Maintaining or re-instituting COVID-19 mitigation protocols; and (5) Continuing to rehouse as many people as possible.  The USICH also emphasizes that while it is important to emphasize vaccination, being fully vaccinated should not be treated as a prerequisite to receive shelter, housing, or services.

In addition, the U.S. Department of Housing and Urban Development offers weekly Office Hours for COVID-19 Planning and Response for Homeless Assistance Providers every Friday at 2:30 p.m. EDT (8:30 a.m. HST).   Although participants do not need to register in advance for Office Hours, it is strongly recommended that you join the Office Hours at least 15 minutes prior to the start time.   You may also view the recordings and slides from previous HUD Office Hours.

Are there resources available to help households facing behavioral health impacts of the COVID-19 pandemic?
Yes.  The Hawaii Department of Health is administering the Ku Makani program through the Hawaii CARES line to listen, provide emotional support, create effective coping strategies, and connect individuals to local resources.  The services are free, anonymous, and without judgment.  For more information, call 1-800-753-6879 and press 3 to ask for Ku Makani during weekdays from 4:00-9:00 p.m. HST and on weekends between 9:00 a.m.-9:00 p.m. HST.

Are there other helpful webinars that provide information regarding COVID-19 guidance and response in Hawaii?
Please view the following past webinars that share helpful information regarding the pandemic response in Hawaii:

What are Other Helpful Resources?